Frequently Asked Questions

    General

    Text us on whatsapp -+91 8105003848 our sales team will help you with the availibility and other details

    It usually takes 24-48 hourse to get picked from the warehouse 

    Yes, we maintain a comprehensive inventory that includes OEM (Original Equipment Manufacturer), OES (Original Equipment Supplier), aftermarket, and imported categories of spare parts and accessories. Detailed information for each product is clearly mentioned in the product's description on our website. Please be assured, we do not sell any used or refurbished products.

    Returns

    You can return products if they are damaged in transit, the wrong item was delivered, or there are product compatibility issues. Please ensure to report damaged or wrong products within 2 days and initiate other returns within 7 days of delivery

    If the product arrives damaged or the wrong item is delivered, you are entitled to a full refund. In cases where you change your mind or no longer want the product, refunds will be processed after deducting logistic charges based on the original order value: orders below ₹500 will have a ₹100 deduction, ₹501 - ₹999 will have a ₹140 deduction, ₹1,000 - ₹5,000 will have a ₹200 deduction, ₹5,001 - ₹15,000 will have a ₹300 deduction, and ₹15,001 - ₹25,000 will have a ₹700 deduction. All refunds will be issued to the original method of payment.

    You can request an exchange within 7 days of delivery, subject to product availability. Items must be returned in their original condition and packaging. Please contact our customer support for assistance with exchanges.

    Shipping

    We at Sparify use highly reliable couriers like Delhivery , Ekart, Shiprocket , Amazon

    After successfully placing the order it takes from 2-7 working days depending upon the location 
                       Metro cities – 2-4 days
                       Other parts of India – 3- 6 days
                      North East and J&K -  4-7 days 

    NOTE - 24 HOURS DELIVERY AVAILABLE IN FEW PINCODES IN BANGALORE ON PRE REQUEST ( APPLICABLE ON LIMITED SKU'S ONLY )

    Kindly click on the link below to track your order and alternatively it will be shared on your whatsapp and mail

    https://sparify.shiprocket.co/tracking

    We ship to every nook and corner of India.